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Report an issue
in Visual Studio Installer or Visual Studio
This allows diagnostic information about the program to be included in your report
1. Installer or Visual Studio
2. Report a Problem
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Available on Visual Studio 2017, Installer, and newer releases
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Waiting for Microsoft.VisualStudio.Graphics.EnableTools
VisualStudio installation hangs at Waiting for Microsoft.VisualStudio.Graphics.EnableTools
No way to cancel or restart. When (force) restarting the installation automatically resumes and hangs.
Thank you for your feedback! In order for us to investigate this further, could you please give us a setup log file so that we can conduct further research?
You are able to get the files with the following steps:
1) Download collect.exe from the link http://aka.ms/vscollect .
2) You may choose to save the tool for later use, or to run directly.
3) The utility creates a compressed cabinet of all the VS and .NET logs to %TEMP%\vslogs.zip.
4) Upload your vslogs.zip by choosing insert file tag on add comment field then submit after signing in.
You can get more details about how to get the log files here: http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx
We look forward to hearing from you
mee to ,I use the ssd, it's at 46% for a long time ,os is server 2016
This is what I have done after I tried four times to install:
1. Finished Windows 10 updates:
wuauclt -updatenow
2. Restarted my workstation
3. Automatically started Visual Studio installer and finished in a few minutes the package (Graphics.EnableTools) that stuck the installation for hours. Finished successfully.
Hello, Marcel. Could you provide your OS and VS version? Is your VS version 15.5 or 15.5.1? And which workloads you selected besides selecting "Game development with C++" workload? Looking forward to your reply!
Hello,there is a similar issue https://developercommunity.visualstudio.com/content/problem/98389/installer-stuck-at-microsoftvisualstudiographicsen.html, Could you follow the solution provided in this feedback? The issue should be caused by your own machine, it is not a regular issue so we can't reproduce it. Hope this solution can work for you.We look forward to hearing from you!
Igual, se me queda en "Aplicando Microsoft.VisualStudio.Graphics.EnableTools"Además de C++ también he solicitado la instalación de Xamarin.
Could you resolve the issue if you restart the machine and then reinstall VS? If not, you can follow the way provide in the similar feeback https://developercommunity.visualstudio.com/content/problem/98389/installer-stuck-at-microsoftvisualstudiographicsen.html . Thank you for your reply!
mee too. OS is Windows 10, 16299.192, with the lastest online VS2017 update(15.5.5). BUT When I kill the dism.exe process on Windows Process Manager, VS2017 update is continue and complete.
Yes, there is a similar issue https://developercommunity.visualstudio.com/content/problem/98389/installer-stuck-at-microsoftvisualstudiographicsen.html and said the Vs install is related with the dism.exe.
Yes, the (ugly) workaround for this problem is to manually terminate dism.exe. We are actively investigating why this is happening at all, as Microsoft.VisualStudio.Graphics.EnableTools indeed has logic in it to terminate waiting after a timeout.
Same here, update 15.5.6 hung on Microsoft.VisualStudio.Graphics.EnableTools. Killing dism.exe helped but is it safe? how to ensure installation is correct?
Thank you for your feedback! We have fixed the problem in an upcoming release. Thank you for helping us build a better Visual Studio!
Hello, Ulrik. The issue will be fixed in the upcoming release. Thanks.
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