Microsoft Edge

Try Microsoft Edge

A fast and secure browser that's designed for Windows 10 Get started

This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Learn more
Microsoft Microsoft
    • .NET
      • Apps
      • Internet of Things
      • Mixed Reality
      • Microsoft Edge
      • Hardware
      • IT Center
      • What is Azure
      • Products
      • Solutions
      • Pricing
      • Create a free account
      • Visual Studio
      • Visual Studio IDE
      • Visual Studio Team Services
      • Visual Studio Code
      • Xamarin
      • Visual Studio Dev Essentials
      • Subscriptions
      • Office Dev Center
      • Office 365 for IT pros
    • Microsoft Graph
      • Store
      • Cortana
      • Bing
      • Application Insights
      • .NET
      • Microsoft Azure
      • Microsoft Graph
      • Visual Studio
      • Visual Studio Team Services
      • Windows
      • Office
      • All Developer Centers
    • TechNet
    • Microsoft Developer Network
      • Windows IT Center
      • Office 365 for IT Pros
      • All IT TechCenters
      • Microsoft Download Center
      • Microsoft Azure
      • Visual Studio
      • SDKs
      • Windows
      • Office
      • Microsoft Graph
      • MSDN
      • Azure
      • Windows
    • PowerShell scripts
      • Microsoft Azure
      • Visual Studio
      • Visual Studio Team Services
      • Developer tools
      • Office Dev Blog
      • Server & management
      • Windows
      • Developers
      • TechNet
      • Microsoft Tech Community
      • Visual Studio (MSDN) subscriptions
      • Microsoft Cloud Essentials
      • Microsoft Virtual Academy
      • IT Pro Career Center
    • Microsoft Evaluation Center
    • Channel 9
    • No results
    Sign in
    Developer Community Status
    Visual Studio

    Developer Community

    Get help from our community supported forum
    Visual Studio Visual Studio for Mac .NET C++ VSTS TFS
    All Products
    • Visual Studio
    • Visual Studio for Mac
    • .NET
    • C++
    • VSTS
    • TFS
    Report a problem
    • for Visual Studio
    • for Visual Studio for Mac
    • for .NET
    • for C++
    • for VSTS
    • for TFS
    Report an issue in Visual Studio Installer or Visual Studio
    This allows diagnostic information about the program to be included in your report
    1. Installer or Visual Studio
    2. Report a Problem
    3. Type and Submit
    Available on Visual Studio 2017, Installer, and newer releases
    Would you like to know more?
    • Home /
    • Visual Studio /
    avatar image
    7

    Installation HANGS permanently at 90% of "AndroidBuildSupport"

    Reported by sebastian.gingter Nov 17, 2016 at 10:59 PM windows 10.0.14393visual studio 2017 installer rc

    I started installation of VS 2017 RC, and it is stuck at 90% of "AndroidBuildSupport" for hours now.

    thub.nodes.view.add-new-comment
    Add comment Show 6
    10 |10000 characters needed characters left characters exceeded
    ▼
    • Viewable by all users
    • Viewable by moderators
    • Viewable by moderators and the original poster
    • Advanced visibility
    Viewable by all users
    avatar image Visual Studio Team ♦♦ · Nov 18, 2016 at 07:47 AM 0
    Share

    Thank you for submitting feedback. In order to efficiently investigate and reproduce this issue, we are requesting additional information outlined below.
    It may help if you provide us with a setup log file.
    You can get the log files with the following steps:
    1) Download collect.exe from the link below. <<<http://aka.ms/vscollect>>>
    2) You may choose to save the tool for later use, or to run directly.
    3) The utility creates a compressed cabinet of all the VS and .NET logs to %TEMP%\vslogs.zip.
    4) Upload your vslogs.zip by choosing insert file tag on add comment field then submit.
    You can get more details about how to get the log files here:
    <http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx>

    We look forward to hearing from you with this information.

    avatar image Sebastian Gingter · Nov 18, 2016 at 08:01 AM 0
    Share

    Hi,

    here are the logs from the log collector: vslogs.zip

    However I also have additional information: I clicked on 'abort' / 'abbrechen', but the installation did not rollback or abort.
    As I had some work todo in VS2015 and it refused to start while the VS 2017 RC installation was running, I rebooted.

    After reboot, the installation came up again, this time trying to install an Android Emulator. Also this got stuck and could not be aborted. Again, after another reboot, the installation of the CorodvaTools6.3.1 got stuck at 51%.

    After a few hours I could not see any other means than to kill the installation process via Taskmanager to be able to open VS 2015 and do my work.

    Thanks for your investigation.

    vslogs.zip (65.8 MB)
    avatar image Blair Wang-MSFT ♦ · Nov 21, 2016 at 05:10 AM 0
    Share

    Thank you for providing the information. We are forwarding the issue to the engineering team for investigating .

    avatar image Konstantin Spirin · Dec 12, 2016 at 03:43 PM 0
    Share

    Mine is stuck at 83%

    avatar image Konstantin Spirin · Dec 12, 2016 at 03:48 PM 0
    Share

    vslogs.zip

    logs attached

    vslogs.zip (22.1 MB)
    avatar image Dominic [MSFT] · Aug 30, 2017 at 03:28 PM 0
    Share

    Thank you for your feedback! We'll be closing this issue given that this report is on the older side and we have been unable to reproduce on our end. Please attempt to use the latest version of the installer and let us know if you still have the problem via a new report.

    Solutions

    · Add your solution
    avatar image
    1

    Added a solution by Matthew Faithfull · Dec 29, 2016 at 05:24 PM

    Try killing the "adb" process. That should allow the installation to progress although with errors. The errors will show up in a log at the end of the process then you'll need to tackle them separately.

    thub.nodes.view.add-new-comment
    Add comment · Share
    10 |10000 characters needed characters left characters exceeded
    ▼
    • Viewable by all users
    • Viewable by moderators
    • Viewable by moderators and the original poster
    • Advanced visibility
    Viewable by all users
    avatar image
    0

    Added a solution by Roman Yusupov · Nov 28, 2016 at 10:46 PM

    Hello, for me it turned out to be that my AntiVirus sowftware (AVG) was blocking almost everything to do with Android. Emulators, sdk and so on. Once I turned it off during the installation, things went more smooth. Hope this helps.

    thub.nodes.view.add-new-comment
    Add comment · Share
    10 |10000 characters needed characters left characters exceeded
    ▼
    • Viewable by all users
    • Viewable by moderators
    • Viewable by moderators and the original poster
    • Advanced visibility
    Viewable by all users
    Follow

    21 People are following this

    avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image

    Related Problems

    Problem create project UWP - WIndows_TemporaryKey.pfx
    1 Solution

    Visual Studio 2017 RC Instalador error
    1 Solution

    LOCALDB 2016
    3 Solution

    After updating VS, its icon is un-pined from Start Menu on Windows 10
    0 Solution

    VS update proceeded before the installer was updated
    0 Solution

    Accidentially installed community edition :-(
    0 Solution

    网络安装包经常失败-> The network installation package often fail
    1 Solution

    setup operation failed
    3 Solution

    The problem with the update - very long installing updates
    2 Solution

    While VS 2017RC install is running, cannot use VS2015
    1 Solution

    Popular
    • Windows Dev Center
    • Microsoft Azure
    • Microsoft Visual Studio
    • Office Dev Center
    • ASP.NET
    • IIS.NET
    Learning Resources
    • Channel 9
    • Windows development videos
    • Microsoft Virtual Academy
    Programs
    • Microsoft developer program
    • Windows Insider program
    • Microsoft Affiliate program
    • BizSpark (for startups)
    • Microsoft Imagine
    For IT Pros
    • Microsoft Power BI
    • Microsoft SQL Server
    • Internet of Things
    • Operations Management Suite
    English (United States)
    • Contact us
    • Privacy & cookies
    • Terms of use
    • Trademarks
    • About our ads
    • © Microsoft 2018
    • Anonymous
    • Sign in
    • Spaces
    • Visual Studio
    • Visual Studio for Mac
    • .NET
    • C++
    • VSTS
    • TFS
    • Explore
    • Topics
    • Problems
    • Users
    • Badges