Install error 0x80131500 Failed to deserialize packages
statejson.txtI'm trying to install the new Visual Studio 2017 RC on one on my machines. The first attempt failed during download because of not enough free disc space. After that each try of install it again results in following error/excpetion:
2016-11-17T16:50:08 : Error : Failed to get installed product summaries. [installerId: SetupEngine, error: JsonReaderException at bei Newtonsoft.Json.JsonTextReader.ReadStringIntoBuffer(Char quote) bei Newtonsoft.Json.JsonTextReader.ParseString(Char quote, ReadType readType) bei Newtonsoft.Json.JsonTextReader.ReadStringValue(ReadType readType) bei Newtonsoft.Json.JsonTextReader.ReadAsString() bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType(JsonReader reader, JsonContract contract, Boolean hasConverter) bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id) bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue) bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateList(IList list, JsonReader reader, JsonArrayContract contract, JsonProperty containerProperty, String id) bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, Object existingValue, String id) bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target) bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id) bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue) bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent) bei Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType) bei Newtonsoft.Json.JsonSerializer.Deserialize[T](JsonReader reader) bei Microsoft.VisualStudio.Setup.Serialization.ModelSerializer`1.Deserialize(TextReader reader) bei Microsoft.VisualStudio.Setup.Cache.InstanceRepository.GetInstance() bei Microsoft.VisualStudio.Setup.Cache.CacheRepository.d__25.MoveNext() bei Microsoft.VisualStudio.Setup.InstalledProductsProviderService.GetInstalledProductSummariesImpl() bei Microsoft.VisualStudio.Setup.InstalledProductsProviderService.GetInstalledProductSummaries()]
I already tried:
- download and run the installer again - manual delete C:\Program Files (x86)\Microsoft Visual Studio* - removed already new installed components (Core Framework, Win SDK etc.) - uninstalled Visual Studio 15 Preview
I assume that somehow the installer can't get the information which products are already installed. One line before the excpetion:
2016-11-17T16:50:08 : Verbose : Getting product summaries. [installerId: SetupEngine]
I already know that failed Visual Studio installations sometimes are so messed up that only a OS reinstall solves the problem. But before I do this maybe someone has a solution or hint - basically its "just" a json parsing problem ...
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Can you attach the file named "state.json" at %ProgramData%\Microsoft\VisualStudio\Packages_Instances\<instance> where "instance" is an 8 character Hex string?
I added the requestet file. I found it under:
ProgramData\Microsoft\VisualStudio\Packages_Instances\06ffb2ce
The json parsing error is obvious. I renamed it and started the Installation process again - works fine (download & install in process)
Similar issue here:
https://developercommunity.visualstudio.com/content/problem/10726/2017重新安装出错.html
Thank you for your feedback! We have fixed the problem and the bug fix will be included in an upcoming release. Thank you for helping us build a better Visual Studio!
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I am glad that I was able to help! Thank you for your feedback! Please don't hesitate to reach out again with any problems or suggestions in the future!
