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    13

    Update blew away VS2017

    windows 10.0.14393visual studio 2017 installer (version 15.2)Fixed-in: Visual Studio 2017 Version 15.4

    avatar image Phil Deibel reported May 23, 2017 at 11:02 PM

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    avatar image Raja Rajarethinam [MSFT] · May 24, 2017 at 12:48 AM 0
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    avatar image Phil Deibel · May 25, 2017 at 11:02 AM 0
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    dd-setup-20170524165035-errors.log (14.6 kB)
    avatar image Joseph · Aug 18, 2017 at 03:23 PM 0
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    avatar image Aniceto Liwanag Jr. · Aug 31, 2017 at 01:22 AM 0
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    avatar image Matt Cavallari [MSFT] · Sep 13, 2017 at 10:48 PM 0
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    avatar image Phil Deibel Matt Cavallari [MSFT] · Sep 14, 2017 at 08:16 PM 0
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    Solution by avatar image Phil Deibel · Jul 16, 2017 at 08:16 PM

    Any update on this issue? I still can not re-install my VS 2017.

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    Solution by avatar image Matt Cavallari [MSFT] · Aug 31, 2017 at 04:47 PM

    Thank you for your feedback, and we are sorry to hear about the issue you are having. From digging through your issue, the root cause is because a file we use for managing your installations has become corrupted. In your case, it is empty but we have seen cases where the file can be incomplete as well. The Visual Studio installer engine has made changes to be more resilient to cases that cause this state to occur. Unfortunately, machines already in this state are forced to clean up their installations and apply a fresh Visual Studio installation.

    Please follow the cleanup steps and retry your VS install

  • See if you have this file on your machine: "%programfiles(x86)%\Microsoft Visual Studio\Installer\resources\app\layout\InstallCleanup.exe"
  • If so, please launch it from an admin command prompt with a -full param:
    • InstallCleanup.exe -full

  • If not, please manually delete the "%programfiles(x86)%\Microsoft Visual Studio\Installer” folder
  • Relaunch the newly downloaded vs_enterprise.exe (or vs_professional.exe or vs_community.exe…)
  • Allow the first step to install the installer
  • Once the installer comes up and you can see workload choices (.net desktop and the like), close it
  • Go launch the same InstallCleanup.exe to clean up old build of VS
  • Then relaunch vs_enterprise.exe and install VS
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    avatar image Phil Deibel · Aug 31, 2017 at 09:33 PM 0
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    avatar image Preston, David · Dec 13, 2017 at 03:47 PM 0
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    avatar image Roi Chen [MSFT] ♦ Preston, David · Dec 15, 2017 at 06:08 AM 0
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    avatar image Preston, David Roi Chen [MSFT] ♦ · Dec 15, 2017 at 01:57 PM 0
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    Solution by avatar image John Catenzaro - MSFT [MSFT] · Oct 09, 2017 at 09:10 PM

    This issue has been fixed and is now available in our latest update. You can download the update via the in-product notification or from here: https://www.visualstudio.com/vs/ Thanks to all who provided feedback and votes for this problem.

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    avatar image Phil Deibel · Dec 15, 2017 at 02:14 PM 0
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    avatar image Preston, David Phil Deibel · Dec 15, 2017 at 03:16 PM 0
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