- Home /
- Visual Studio /
This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Learn more
Get help from our community supported forum
Report an issue
in Visual Studio Installer or Visual Studio
This allows diagnostic information about the program to be included in your report
1. Installer or Visual Studio
2. Report a Problem
3. Type and Submit
Available on Visual Studio 2017, Installer, and newer releases
Would you like to know more?
Cannot get Visual Studio 2017 to install properly - Failed to install WindowsUpdates.KB2533623
MICROSOFT, THIS IS THE SECOND TIME I'VE POSTED THIS PLEASE DO NOT CLOSE THIS AS A DUPLICATE - IT'S NOT, THE ITEM YOU LINKED TO IS A) SIMILAR BUT NOT THE SAME, B) THE ITEM YOU CLAIM IT'S A DUPLICATE OF IS CLOSED BECAUSE YOU "DO NOT HAVE ENOUGH INFORMATION" AND NO SOLUTION IS OFFERED SO OBVIOUSLY WILL NEVER BE INVESTIGATED AND IS NO HELP!!!!!
I get this error during the install process no matter what I do,
"Failed to install WindowsUpdates.KB2533623"
What's strange is that KB2533623 was installed back in 2011, and has since been superceeded several times. I can understand why the update might be failing (because it's already been installed and since superceded) - but it makes no sense why VS2017 would try and install it in the first place?
Here is my logs: dd_setup log-
Package 'WindowsUpdates.KB2533623,version=15.0.26711.1,chip=x64' failed to install. Search URL https://aka.ms/VSSetupErrorReports?q=PackageId=WindowsUpdates.KB2533623;PackageAction=Install;ReturnCode=1168 Details Command executed: "C:\Windows\system32\dism.exe" /online /quiet /norestart /add-package /packagepath:"C:\Users\jamie\AppData\Local\Temp\11fb2112-f5c1-408e-bb01-ab8ead50b3b8\Windows6.1-KB2533623-x64.cab" /logPath:"C:\Users\jamie\AppData\Local\Temp\dd_setup_20170815190735_085_WindowsUpdates.KB2533623.log" Return code: 1168 Return code details: Element not found. Log C:\Users\jamie\AppData\Local\Temp\dd_setup_20170815190735_085_WindowsUpdates.KB2533623.log
..........
Then C:\Users\jamie\AppData\Local\Temp\dd_setup_20170815190735_085_WindowsUpdates.KB2533623.log
........
2017-08-15 19:12:46, Info DISM DISM Provider Store: PID=2080 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider 2017-08-15 19:12:46, Info DISM DISM Package Manager: PID=2080 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine 2017-08-15 19:12:46, Info DISM DISM Package Manager: PID=2080 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine 2017-08-15 19:12:46, Info DISM DISM Package Manager: PID=2080 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine 2017-08-15 19:12:46, Info DISM DISM Package Manager: PID=2080 Encountered the option "packagepath" with value "C:\Users\jamie\AppData\Local\Temp\11fb2112-f5c1-408e-bb01-ab8ead50b3b8\Windows6.1-KB2533623-x64.cab" - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine 2017-08-15 19:12:46, Info DISM DISM Package Manager: PID=2080 Package Package_for_KB2533623~31bf3856ad364e35~amd64~~6.1.1.2 with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping 2017-08-15 19:12:46, Info DISM DISM Package Manager: PID=2080 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState 2017-08-15 19:13:22, Info DISM DISM Package Manager: PID=2080 Error in operation: (null) (CBS HRESULT=0x80070490) - CCbsConUIHandler::Error 2017-08-15 19:13:22, Error DISM DISM Package Manager: PID=2080 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070490) 2017-08-15 19:13:22, Error DISM DISM Package Manager: PID=2080 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x80070490) 2017-08-15 19:13:22, Info DISM DISM Package Manager: PID=2080 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock 2017-08-15 19:13:22, Error DISM DISM Package Manager: PID=2080 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80070490) 2017-08-15 19:13:22, Info DISM DISM Package Manager: PID=2080 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine 2017-08-15 19:13:22, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80070490 2017-08-15 19:13:22, Info DISM DISM Image Session: PID=2080 Disconnecting the provider store - CDISMImageSession::Final_OnDisconnect 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Package Manager: PID=2080 Finalizing CBS core. - CDISMPackageManager::Finalize 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=2080 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM.EXE: Image session has been closed. Reboot required=no. 2017-08-15 19:13:22, Info DISM DISM.EXE: 2017-08-15 19:13:22, Info DISM DISM.EXE: <----- Ending Dism.exe session -----> 2017-08-15 19:13:22, Info DISM DISM.EXE: 2017-08-15 19:13:22, Info DISM DISM Image Session: PID=8012 Disconnecting the provider store - CDISMImageSession::Final_OnDisconnect 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=8012 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=8012 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2017-08-15 19:13:22, Info DISM DISM Provider Store: PID=8012 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
Thanks for your feedback, we appreciate the detailed information you provided and are working on finding the best way to address the problem.
The DISM error you are seeing is specifically due to a corruption issue in your OS. In order for the VS Installer to add necessary Windows Update packages, we call out to the OS to install them. The process for this is DISM.exe. However DISM.exe is returning an error that indicates it is unable to do its job. For fixing this, please use this resource: https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors. Let us know if it resolved your setup issue.
The reason VS needs this update is because it now depends on Win32 API AddDllDirectory added in this update, which we use to set library search paths.
The reason we try to install it even though you have it is related to the supersession you called out. We are asking the old one to install, expecting the OS to find the new one. We also expect the OS to skip the installation if the update or its newer version has already been installed.
Thank you for your feedback! We look forward to hearing if you were able to resolve the issue via https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors.
No help at all...
After going through all the (really obvious things), and running the windows update correction tool (it found nothing - other than the windows 7 to windows 10 update failing - I don't want windows 10..), then it suggests reinstalling windows... not an option.
Still got the same issue (after downloading the latest VS2017 update)..
What you seem to be missing is that this update (KB2533623) was installed in 2011, and the files within it have since been overwritten several times by subsequent updates. So my point is this, windows update reports this update as installed, VS tries to install it anyway (why???), it fails (because it was already installed years ago, and has since been superseded) VS installer dies... Blaming the OS seems a cop-out the OS is correctly reporting that update as installed it's VS Installer trying to reinstall it causing the issue....
Additionally, it seems that KB2533623 has been superceded (https://social.technet.microsoft.com/Forums/en-US/43fa8cb5-ae39-4501-8280-3d8637d86108/appv-5-client-prerequisites-kb2533623-has-been-superseded?forum=mdopappv) - yet VS installer looks for it specifically....
Thank you for your feedback! We have fixed the problem in an upcoming release (15.5.Preview2). Thank you for helping us build a better Visual Studio!
The fix for this is now in our latest Visual Studio Preview release. If you'd like to try out the fix, you can access the preview build here: https://www.visualstudio.com/vs/preview
64 People are following this
